Design Dental Group
4500 Washington Ave., #700, Houston, TX 77007 4.4 / 5
based upon 131 reviews.
based upon 131 reviews.
based upon 13 reviews.
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05/18/2020 I've been going to Dr. Bibb for years and it's always a pleasant experience! The entire staff is always helpful and gets you in and out. Would recommend! Texana Blacknall Google
05/14/2020 What a fantastic group of professionals! Dr. Bibb and team are taking every measure to keep patients safe while also providing personal comfort during their visit. I am so glad to call Dr. Bibb my dentist. Sara Vasquez Google
04/02/2020 My family and I got dental work August/September 2019. I paid upfront because my dental insurance can be tricky. Its April and I still have not received a refund for what my insurance paid. At first the receptionist gave me the run around. Even avoided my calls. She got fired and another contacted me. She seemed nice and said she would try and straighten out the issue. This was over a month ago. I paid with my credit card with expectation to have my refund within the 6 months. At this point I'm now paying interest for this work. Cindy Romano Google
03/16/2020 I tried to schedule an appointment to see Dr Bibb. I was referred by a friend. I walked in last week on Tuesday.
The receptionist with black hair and long eye lashes told me they were closed. She took my name and number down but never called me back.
I guess I will never get to meet the Dr that was highly recommended to me now. Bad business. Please keep in mind I was bringing in a family of five to this dental office as possible new patient /customers . Unprofessional and rude front desk lady I wish I could of gotten her name . Karina Perez Google
02/29/2020 Everyone at Design Dental is friendly and professional. Both my husband and I are patients and we appreciate the services (have had cleanings, whitening, crowns, etc.) and convenient location. We highly recommend Dr. Bibb and team:) C .W Google
02/13/2020 I would definitely recommend Design Dental to anyone. The staff is so nice, informative and provides grade A service!! Courtney Marbra Google
02/10/2020 I’ve been going to DDG for more than 8 years now. I really love how they treat pacients. Liza, Mao and Dr. Bibb are very caring and they listen and treat you first class. All the staff is very nice, the office always looks clean and the parking is great! I definitely recommend DDG! Ana Isabel Estrada Google
02/06/2020 I have had a positive experience working with the team at Design Dental Group. I have been a patient here for a few years. The office is very contemporary and well maintained. There is plenty of parking, waiting room is welcoming, and there is a variety of treats if you are waiting on a friend or loved one. All equipment is in great condition and office overall is very hygienic. The office uses a great appointment reminder system, that texts you a week before and day of your appointment. There is no way you could forget! Dr. Bibb is very kind and non-judgmental, extremely professional. The hygienist and dental assistant ensure that each patient understands how to care for and clean their mouth. I had not been to the dentist for a few years prior to my visit and the team worked with me to establish a care plan to get my teeth in great shape again. I feel supported and encouraged after I leave my appointments. If you live in the Rice Military area, Design Dental Group is the place for your dental care. Mari Gray Google
02/06/2020 The team at Design Dental is fantastic! I was with my previous dentist for over a decade, but they no longer accepted my insurance. Unfortunately, I broke a tooth one day, and was forced into finding a new dentist immediately. I struck gold! Dr. Bibb and her team were incredibly understanding and got me in right away. Everyone was very pleasant and seemed truly happy to be doing their jobs - which is a rarity! Thanks to the team at Design Dental - I have found my new "dental home"!! Chelsea Conrad Google
11/07/2019 I had an appointment confirmed for January 29 at 2:00 PM and took off work to attend. The day before the appointment, I received a text stating there was a change in the hygienist’s schedule and that my appointment needed to be rescheduled.
Considering patients are warned about a $50 cancellation fee within 48 hours, it was frustrating to have the office cancel on their end less than 24 hours before and communicate it only by text. A phone call would have been far more respectful given the short notice and the impact on my work schedule.
The follow-up communication was also confusing, as I was told “see you tomorrow” after I had already declined. Overall, the lack of clear and professional communication is why I won’t be returning. Jarriel Hunter Google
11/07/2019 I'm absolutely terrified of dentists, but the dentist office was very relaxing and the staff was super kind. Diego Nuila Google
08/23/2019 The staff is always very friendly and professional and Dr. Bibb is a very caring, personable, and proficient dentist! Deborah Levy Google
02/06/2019 I went to Design Dental Group for the first time and I was very pleased with the experience: the staff was very friendly and professional, the locals were clean and Dr Bibbs and her assistants were very gentle and did a great job with my cleaning. Lucie Ahnert Google
