Design Dental Group
4500 Washington Ave., #700, Houston, TX 77007
4.4 / 5based upon 125 reviews.
based upon 13 reviews.
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09/08/2017 If there is a place that is so patient oriented than Dr. Bibbs office I would like to know where it is. The staff as well as Dr. Bibbs are so professional and it is such a calm environment. The establishment is very clean as well. I love this place and I am so Happy my daughter found it. Kudos to everyone at this location. LOVE LOVE LOVE it. Gloria Eaglin Website
07/27/2017 I have been coming to Design Dental for about 8 years and I have always had a great experience. Everyone there is friendly yet professional. They do very good work and make you feel comfortable as a patient. I have never been disappointed in the dental services I have received and I would recommend this place to anyone. :) Chay C Website
07/27/2017 I love Design Dental Group and Dr. Bibb. Everyone is very nice and friendly and the office is welcoming. I have been going to Design Dental Group for several years. Even though I no longer live in the area, I drive across town because of the outstanding and personal service they provide. Lee P Website
07/11/2017 Visiting Dr. Bibb at the Design Dental Group for my first dental check-up was a great experience from the moment I walked through the doors! Marvin Agumagu Google
07/06/2017 Since I've been coming to Design Dental Group, I've had nothing but great experiences. From the moment I walk in, I'm greeted by name which makes you feel very welcoming, even during my visit all the way through until I walk out the door. The staff is very professional and treats you with respect. Great job! See you all on my next visit. Gerald H Website
06/26/2017 Visiting Dr. Bibb at the Design Dental Group for my first dental check-up was a great experience from the moment I walked through the doors! Marvin A Website
04/01/2017 Dr. Bib is a nice person, with outstanding personality, humanity, .... And the front desk are very welcoming always nice to remember there nice words and spirit... Aso Aso Google
02/28/2017 I have been a patient at this office for several years now. While the experience started out well, customer service has devolved to the point that I will be taking my business elsewhere.
It all started last November. I called to make an appointment for a routine cleaning. They told me I couldn't make an appointment right now because they were full but to call back in December to make an appointment. So I called back in December.
In December I couldn't make an appointment because they were full. I asked to schedule whenever they had availability in the future and they told me they weren't making any appointments past the end of the year because the doctor was making some changes in which insurances she accepted. They offered to let me be on a waiting list if someone canceled and told me to call back in January.
At this point I was pretty annoyed but I had been with them for several years so I decided to try again. I called late January / early February and asked to schedule an appointment. The woman who answered the phone said she thought they might have availability that week and asked if she could call me right back. I said yes. In a shocking turn of events, she didn't call back.
I called the next day to follow up and got sent to voicemail. I left a message explaining the entire timeline of events and asking them to return my call within one business day or I would assume they no longer wished for me to be a patient. Still NEVER heard from them and it's been several weeks.
I am thoroughly disgusted with the treatment of a long-time patient. There's clearly something going on at this office. I never had a problem with their dental care and, in fact, often recommended them. Well, no more. Doesn't matter how great you are if you have abysmal customer service. See ya! Lacy Johnson Google
01/05/2017 Since I've been coming to Design Dental Group, I've had nothing but great experiences. From the moment I walk in, I'm greeted by name which makes you feel very welcoming, even during my visit all the way through until I walk out the door. The staff is very professional and treats you with respect. Great job! See you all on my next visit. Gerald H Google
12/19/2016 I have been coming to Design Dental for about 15 years and I have always had a great experience. Everyone there is friendly yet professional. They do very good work and make you feel comfortable as a patient. I have never been disappointed in the dental services I have received and I would recommend this place to anyone. :) Chay Clayton Google
12/12/2016 Friendly staff, efficient appointments, and accommodating scheduling. Everything a working mom needs. Cheryl Williamson Google
11/26/2016 Everyone was friendly and made sure I understood the procedures before they were performed. Great experience! Janet May Google
10/27/2016 Dr. Bibb & her team are always energetic, kind, and very professional. Every experience has been easy & timely. Great office that does great work! Tiffany Adams Google
